Service directory

Domestic Abuse Services available in Coventry

Living outside of Coventry?

There are lots of specialist sources of support available: (opens in a new window)

Safeguarding adults

Visit Safeguarding Adults Website


Tel: 024 7683 2568

Safeguarding children

Visit Safeguarding Children Website


Tel: 024 7683 2568

Services for the Deaf

The Deaf Health Charity  - Signhealth

Accident and Emergency Department

Clifford Bridge Road

Telephone: 024 7696 4000

A 24-hour, seven day a week comprehensive emergency service A&E is there if you require immediate hospital attention due to a serious illness or injury.

Walk-in Centre

Drop in 8am – 10pm 365 days a year.
Telephone: 024 7624 6789

Offers a GP and nurse service, with emphasis on minor illness and minor injuries, you do not need to have an appointment to be seen and you do not need to be registered with a GP, either in Coventry or elsewhere, to use this service. The Walk in Centre is based at Stoney Stanton Road on the old Coventry and Warwickshire Hospital site.


Your local GP surgery provides a range of services, including general medical advice and treatment for illnesses or injuries that do not require emergency treatment.

NHS 111

Telephone: 111

Visit: NHS 111

For health advice and reassurance 24 hours a day 365 days a year

Health Visiting

Health visitors support families with young children. In Coventry health visitors have all attended domestic violence and abuse training and routinely ask all women (if safe to do so) if they are affected by domestic violence and abuse. The Health Visiting Team can offer advice and support, including signposting to specialist domestic violence and abuse support agencies.

School Nursing

This service is offered to all school aged children 4-16 years to offer help/advice to young people, parents, carers, education staff, social workers etc regarding any health related concern. This includes children or young people’s emotional health and well being. School nurses have received training on the impact of domestic violence and abuse on children and young people, and can offer advice and support, including signposting to specialist domestic violence and abuse agencies, to young people and their carers.

Cash (Contraception & Sexual Health) Services:

Cash offers free & confidential contraception and sexual health advice and provision, including condom distribution, pregnancy testing, all methods of contraception including emergency contraception, Chlamydia screening (Under 25’s only).

For advice or to book an appointment call 0300 020 0027

Mental Health Services

Mental health problems can be experienced by anyone. Around one in four people will experience some sort of mental health problem at some point in their lives.

In an emergency

Contact your family doctor or General Practitioner (GP). Your GP will be able to provide the necessary treatment you may need or help you access the emergency services the Trust provides. When your GP surgery is closed an answer ‘phone will provide you with an emergency doctor’s number. If uncertain which GP surgery to contact, for a relative, a friend or even for yourself, further information can be found by contacting NHS 111, open 24 hours a day and seven days in a week. Some GP surgeries are part of the IRIS network (referral system for identifying the referring victims for support or referring perpetrators)

If you know your GP but you are NOT using one of our services:

If you have never used our services before, it is advisable to contact your GP directly. Your GP could either put you on medication, provide you with trained counsellors, or may even refer you to one of our specialist services.

If you do not have a GP and you are NOT using one of our services you can still get help by contacting:

Carers, families and friends

A carer is anyone who provides regular and extensive unpaid care to a partner, relative or friend. Caring for someone can be extremely rewarding but at the same time difficult. If you are caring for someone and it is taking a toll on you there are various support systems available for you as well.

Valley House Logo


We provide a range of supported accommodation and work to help you and your children live happier, safer lives. This accommodation is provided through Valley House. Supported accommodation is different from a refuge. There is emergency accommodaton available for men and women and family groups. For more information please visit the valley house website at or call 0800 328 9084.

Our service is open to all, including both women and men who are experiencing domestic violence and abuse. We can support you if you are LGBT or experiencing domestic violence and abuse in a same sex relationship.

Our aim is to help people to:

  • Understand what they have been through
  • Realise the impact of domestic violence and abuse on their lives and those of their families
  • Live happier, safer lives free from violence and abuse

We respond to people’s individual needs and requirements by offering:

  • A confidential service
  • Emergency referrals
  • Multi-lingual staff
  • A mix of furnished self-contained and shared accommodation
  • Women only accommodation (with separate units for male victims)
  • Individual and family accommodation
  • Culturally dedicated provision and services
  • Provision for pets (already owned by an individual or family) in self-contained units
  • Comprehensive assessment of individual risk and need for adults and children
  • Comprehensive safety and practical and emotional support planning
  • Individual one-to-one case work
  • Group support sessions
  • Signposting to other relevant specialist services
  • Peer support
  • 24/7 access to staff
  • Accommodation adapted for people with physical and sensory impairments
  • Provision for carers, as appropriate

We provide practical support with:

  • Money management
  • Parenting/children issues
  • Legal/criminal justice options
  • Physical and mental health
  • Healthy lifestyles
  • Housing advocacy
  • Education/training





A Perpertrator programme is provided by Relate called Choose 2 Change. It is a RESPECT accreditated programme.

  • Interventions that are designed to help people stop using abusive behaviour towards an intimate partner or others
  • 18 week group programme for men and a seperate 18 week programme for women
  • Motivational interviewing techniques
  • Solution focussed programme
  • Parallel support for victims (including male vicitms)
  • Working in collaboration with other agencies in Coventry
  • Working within the perpetrators panel
  • Self referrals taken

You can either refer yourself into the programme or you may be referred in by another agency e.g. the Police. Referrals can be made using the freephone number 0800 111 4998 or by using the contact button on this website.

For professional referrals please use: If you need to send information by secure email please password protect documents and send the password in a seperate email.